Human-Robot Interaction

Robots are coming to your workplace. Is your team ready?

HRI, Human-Robot Interaction, is resources, education and research on the human side of robot workplaces. For the leaders bringing robots in, and the companies building them.

What is Human-Robot Interaction?

Human-Robot Interaction, HRI, is the study and practice of how humans and robots work alongside each other. It's no longer a research topic. It's happening now, in warehouses, hospitals, retail floors, manufacturing plants, and tech companies around the world.

Robots are being introduced to do repetitive, dangerous, or high-volume tasks. That changes how teams are structured, how managers lead, and how people experience work, whether they're ready for it or not. Most leaders aren't prepared for that shift. HRI exists to change that.

The technology is moving faster than the people side.

Implementing robots is a technical decision. Managing the people side, the human-robot collaboration, is a business leadership challenge. Workplace automation requires people management skills as much as technical ones.

How do you bring your team along? How do you manage fear and resistance? How do you redesign roles when half the tasks are automated? How do you lead in a workplace where your team works alongside machines?

These aren't HR questions. They're leadership questions, and right now, most leaders are figuring it out alone.

For robotics companies and integrators

Your robot performs, and some deployments still stall. Usage drifts down, a site goes quiet, and nothing in the telemetry explains it, because the cause is the humans around the machine: a supervisor who never trusted it, a team that found a faster path around it, workers who were consulted late and are now proving a point. A third of end users name employee acceptance among the biggest obstacles to deployment.

I research exactly that layer. I interview the workers, supervisors and deployment leads who live with your robot, confidentially, on site, and report back what they actually believe, where trust breaks, where workarounds start, and what would move usage and renewal. It's the insight your logs cannot produce and your engineers cannot extract, because workers don't tell the robot company's engineers the truth.

I'm currently running founding pilot studies with a small number of robotics companies.

Bring the deployment that puzzles you most. If I can't tell you something useful about it in thirty minutes, don't work with me.

The Human Rollout Kit

Free download.

Every robot ships with an installation guide. Nobody ships instructions for the humans.

The Human Rollout Kit is the missing manual for the people side of a robot's first month: how to announce the robot before it arrives, what to say when someone asks "what happens to my job", the first-week habits that build trust instead of burning it, how supervisors should handle assigning work to the machine, and the one measurement mistake that quietly damages morale.

Built from published research and twenty years of people and talent work.

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People, Robots & Work

The human side of robots at work. Research, real-world signals, and thinking for leaders navigating what comes next.

October 27, 2026

We made the robot look friendlier. It didn't help.

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October 13, 2026

The robot didn't take a single job. It took something different and deeply important.

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September 29, 2026

Somebody at your company is already doing robot relations… unofficially.

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September 15, 2026

The robot hadn't arrived yet, but the nurses had already made up their minds.

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August 18, 2026

Would you trust a robot the way you trust a person?

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August 11, 2026

Robot safety law just stopped being about your body. Now it covers something more subtle.

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August 4, 2026

You'd spend months planning a robot pilot's arrival. What's your plan for its exit?

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July 28, 2026

One bad robot ruins robots. Do you think one bad employee ruins employees?

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July 21, 2026

We're not afraid of robots. We're afraid of the ones we haven't met yet.

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July 14, 2026

Robots don't have feelings. But we do.

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July 7, 2026

The best robot designer in the room wasn't an engineer. Hospitals rarely let that happen.

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June 30, 2026

We obsess over what robots can do. Workers care about something else entirely.

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June 23, 2026

They weren't afraid of the robot. They were annoyed by it.

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June 17, 2026

Perfect robots make us nervous.

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June 11, 2026

Nobody introduced the robot.

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June 4, 2026

We can't help it — we see humans everywhere. Even in robots.

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May 27, 2026

What comes after AI? It's already here — and it has legs.

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