Privacy Policy

8.13 Elevata ("we", "us", "our") is committed to protecting your privacy and handling personal information responsibly.

8.13 Elevata is the trading name of Lana Kersanava, a sole trader based in Sydney, Australia.

This Privacy Policy explains how we collect, use, store, and disclose personal information through our website and services, including our advisory, recruitment, and research activities.

We are based in Australia and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We work with founders and clients globally, and this policy applies to all users of our website and services, regardless of location.

Personal Information We Collect

We collect personal information when you voluntarily provide it to us, including when you:

• Subscribe to receive resources, insights, or updates
• Complete a form on our website
• Book a call with us
• Contact us via the website or email
• Engage us for advisory, consulting, or recruitment services
• Apply for a role or are considered as a candidate through our talent services
• Take part in a research interview

General Website & Business Information

The personal information we may collect includes:

• Name and email address
• Company information (where relevant)
• Any information you choose to share in forms or correspondence

You may browse our website anonymously. Providing personal information is optional, but it may limit access to certain resources or services.

Recruitment and Talent Services

If you apply for a role, are referred to us, or are considered as a candidate through our recruitment or talent advisory services, we may collect additional personal information, including:

• Full name and contact details
• Resume / CV and employment history
• Education and qualifications
• Work eligibility or visa status
• Professional references
• Interview notes, assessments, and role-related evaluations
• Publicly available professional information (e.g. LinkedIn)
• Any other information you choose to provide during the recruitment process

We may also collect information from referees or clients involved in the hiring process, where appropriate and lawful.

Email Sign-ups and Resources

When you sign up for a resource, such as the Human Rollout Kit, we collect your email address through MailerLite, our email platform. We send you a confirmation email first. Once you confirm, we send you the resource.

We may also send you occasional emails about the people side of robots and automation at work, including new resources and research. Every email includes an unsubscribe link, and you can unsubscribe at any time.

Research Participants

If you take part in a research interview as part of a study we run with your employer or a robotics company, we collect your views and experiences with your consent.

We report findings to the commissioning organisation in de-identified form. We do not share what you told us in a way that identifies you, unless you agree.

We store interview notes securely and keep them only for as long as the study requires.

How We Use Personal Information

We collect and use personal information for purposes reasonably necessary to operate our business, including:

• Providing advisory services, research, and resources
• Communicating with you and responding to enquiries
• Delivering updates, insights, or occasional promotional content
• Improving our services and website functionality
• Supporting recruitment and talent placement activities

Use of Candidate Information

Where we collect candidate information, we use it to:

• Assess suitability for current or future roles
• Present candidate profiles to clients seeking to hire
• Facilitate interviews and hiring processes
• Maintain internal talent records for potential future opportunities (unless you request removal)

We only share candidate information with clients in connection with potential employment or engagement opportunities.

AI Tools and Automated Decisions

We use AI tools to help summarise and review information, such as CVs and interview notes.

A person makes every decision about candidates and clients. No decision is made solely by software.

Disclosure of Personal Information

We do not sell, rent, or trade personal information.

We may disclose personal information:

• To client organisations in connection with recruitment or advisory services
• To trusted third-party service providers, listed below
• Where required or authorised by law

Third-party providers are only given access to the information reasonably required to perform their services.

Service Providers We Use

• MailerLite: email sign-ups, confirmation emails, and resource delivery
• Google Analytics: website analytics
• Calendly: booking calls
• Lovable: website hosting
• Cloudflare: website security and delivery
• Hostinger: domain and email
• Anthropic (Claude): AI assistance when summarising and reviewing information

Overseas Disclosure of Personal Information

Some of our service providers may store or process personal information outside Australia, including in jurisdictions such as the United States, the European Union, or other countries where our providers operate.

Where personal information is disclosed overseas, we take reasonable steps to ensure recipients handle personal information in a manner consistent with Australian privacy standards.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.

Candidate information may be retained for a reasonable period to consider individuals for future roles, unless you request deletion. You may contact us at any time to request removal of your information from our systems.

Cookies and Analytics

Our website uses Google Analytics to understand how visitors use the site, such as which pages are visited and how people arrive. Google Analytics sets cookies in your browser to do this. We see this information in aggregate and do not use it to identify you. Our site is also delivered through Cloudflare, which sets a strictly necessary cookie to protect the site from bots.

You can block or delete cookies in your browser settings, or opt out of Google Analytics with Google's opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. Doing so will not affect your use of the site.

Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information is stored using secure systems and reputable service providers. While no method of transmission or storage is completely secure, we maintain appropriate safeguards for a business of our size and nature.

Access, Correction, and Complaints

You may request access to the personal information we hold about you, or request correction of inaccurate information, by contacting us using the details below.

If you have a concern or complaint about how we handle your personal information, please contact us first and we will respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.

We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us at: team@813elevata.com